ea222's Privacy Policy

ea222 collects only the information that is directly necessary to provide its services. The following types of information may be collected:

• Identity Information: Full name, date of birth, national identity card number (for age verification), and contact details (mobile number, email address).
• Account Information: Username and password provided at registration (stored in encrypted form).
• Financial Information: Payment method details (bKash, Nagad, Rocket, Upay, or bank transfer), transaction history, and deposit and withdrawal records.
• Technical Information: Device type, operating system, IP address, browser type, and logs of your activity on the platform.
• Cookies & Similar Technologies: Cookies are used to improve the user experience and ensure security.
• Gaming Activity: Play history, bet amounts, and session duration — for responsible gaming monitoring.

The collected information is used for the following purposes:

• Account registration, identity verification, and age confirmation (for users aged 21 and above only).
• Processing deposits and withdrawals — via bKash, Nagad, Rocket, Upay, and bank transfer.
• Providing customer support — ensuring assistance through live chat and email at [email protected].
• Preventing fraud and irregularities and ensuring platform security.
• Managing responsible gaming tools and identifying problematic behaviour.
• Fulfilling regulatory and legal obligations.
• Personalising the platform experience according to your preferences.

Your information may be shared with third parties in the following limited circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and associated banks (such as Dutch-Bangla Bank, BRAC Bank) to complete transactions.
• Technology Partners: Organisations that provide platform operations, hosting, and security services, who are contractually obligated to maintain the confidentiality of information.
• Legal Requirements: In response to a court order or a lawful request from a government authority.
• Fraud Prevention: Cooperation with relevant agencies to prevent financial crime, fraud, or money laundering.

Outside the cases described above, ea222 does not share your personal information for any other purpose.

ea222 uses industry-standard security technology to keep your personal and financial information safe. The main components of our security framework are:

• SSL/TLS Encryption: All data transmission between your browser and our servers is secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — strong cryptographic hashing algorithms are used.
• Access Control: Only authorised personnel can access your information, and a log is kept of every access.
• Firewall & Intrusion Detection: Continuously active security systems immediately identify unusual activity.
• Regular Security Audits: Third-party expert teams regularly test the system for vulnerabilities and make necessary fixes.

ea222 retains your personal information only for as long as it is necessary to provide services or required to meet legal obligations. The following policy is followed:

• Active Accounts: All necessary information is retained for as long as the account remains active.
• After Account Closure: Financial transaction records are retained for the period required by legal obligations.
• Cookie Data: The lifespan of browser cookies varies by cookie type; session cookies are deleted as soon as the browser is closed.
• Marketing Data: If you wish to opt out of marketing communications, your request will be processed as soon as possible after receipt.

ea222.lat uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of the platform.

• Essential Cookies: Used to maintain login sessions and ensure security. The platform cannot function properly without these.
• Functional Cookies: Used to remember your preferences (language, display settings).
• Analytics Cookies: Used to understand how the site is used and to improve the experience.

You can reject or delete cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly.

As a user of ea222, you have the following rights over your own information:

• Right of Access: The right to know what information we hold about you. A copy of the information will be provided upon request.
• Right to Rectification: You can request correction if there is any inaccuracy in your information.
• Right to Erasure: You can request deletion of your information in certain circumstances, however some information may need to be retained if there are legal obligations.
• Right to Restrict Processing: You can request that processing of your information be limited in certain circumstances.
• Data Portability: The right to receive a copy of your data in a structured, commonly used format.
• Right to Object: You can object to the use of your information for specific purposes.

To exercise these rights, email [email protected] or contact us through live chat.

ea222 strictly provides services only to users aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. Age is verified at registration and additional identity verification may be requested in cases of doubt.

If we become aware that information from a minor has been collected, that account will be closed immediately and the relevant information will be deleted.

Information about your gaming activity is used to effectively operate responsible gaming tools. This includes:

• Identifying unusual gaming patterns and providing warnings when necessary.
• Keeping the self-exclusion feature active.
• Maintaining deposit limit and session time limit settings.
• Operating the support programmes described on the responsible gaming page.

To learn more about responsible gaming, visit our Responsible Gaming page.

ea222's platform integrates services from various game providers including Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, NetEnt, Microgaming, and Ezugi. These providers may have their own privacy policies. We are not responsible for their data collection practices.

There are active connections with bKash, Nagad, Rocket, Upay, and banks for payment processing. When using these services, you will also be subject to the terms and conditions of those providers.

ea222 reserves the right to change this Privacy Policy at any time. In the event of significant changes:

• The updated policy will be published on this page.
• The date of the most recent change will be noted at the top of the page.
• For significant changes, a notification may be sent to the registered email address.

Continuing to use the platform after changes are made will be considered acceptance of the revised policy. We therefore recommend reviewing this page regularly.

This Privacy Policy will be interpreted and applied in accordance with applicable law. For any dispute or ambiguity relating to this Policy, we recommend first contacting our support team. Our support team provides assistance in both Bengali and English 24/7 via live chat and email at [email protected].

We believe that most issues can be resolved quickly and satisfactorily through direct communication.